You Want My Business?

November 10, 2010

Tired of business as usual!

Filed under: Uncategorized — youwantmybusiness @ 4:30 pm

I don’t know about you, but I am tired of business as usual. Have businesses forgotten about the customer? Do the really connect with us?

Every day I am feeling more and more like they view us as automatronic units that are expected to just hand over cash everytime they run an advertisement.  The know our basic needs, so they can treat us with no concern. We are going to buy those items anyway.

So many times the stores you visit, the companies you use for services, just do not care about connecting with you any more. They spend hours on charts, spreadsheets, focus groups and specialists figuring out what you want. Yet, they never ask you, they never listen and worst of all they never keep their promises. They all claim stellar customer service and their widgets are the best in the world.

It is time for a change.

I will share with you my observations and experiences with you.  We can all win from this. If you are a customer, you will start to see the businesses that want your money will take better care of you. If you are a business, you will have the opportunity to learn from the mistakes of others and leap to the from of the pack.


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